• Introduction

    This Privacy Policy outlines how 4matex Information Technology/Duroob Technology ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you engage with our services or visit our website. We are committed to protecting your privacy in accordance with applicable laws and regulations.
  • Information We Collect

    We may collect the following types of information:
      • Personal Information: Names, contact details, job titles, and other identifiers that could be used to contact you.
      • Business Information: Company name, industry, and additional relevant business information.
      • Technical Information: IP addresses, usage data, and device information.
      • Additional Information: Data shared through surveys, feedback, support inquiries, or during interactions with our team.
      • Other Data: Any other information you choose to provide to us.
  • How We Use Your Information

    We may use the information we collect for purposes including:
      • To provide, maintain, and improve our services.
      • To communicate with you about your account or our services.
      • To communicate with you regarding updates, offers, or inquiries.
      • To improve user experience and understand client needs better.
      • To comply with legal obligations and regulatory requirements.
      • To pursue legitimate interests as permitted by law.
  • Data Disclosure and Transfers

    We may disclose your personal information under the following circumstances:
      To Affiliates: We may share your information with our affiliated companies for the purposes outlined in this policy.
      Crowed through Business Partners: We may share your information with trusted partners to provide services on our behalf. These partners are obligated to protect your information and may not use it for any other purpose.
      International Transfers: Your information may be transferred to and processed in countries outside your jurisdiction, including countries that may not have the same data protection laws as your country. We will take adequate measures to ensure that your data is handled securely and in accordance with this Privacy Policy.
      Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Sharing Your Information

    We do not sell or rent your personal information. We may share your information with:
      Service Providers: Third-party vendors who assist us in delivering our services.
      Legal Authorities: When required by law or to protect our rights, privacy, safety, or property.
      Business Transfers: In connection with a merger, sale, or acquisition.
  • Data Security

    We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
  • Retention of Your Information

    We retain your information only as long as necessary to fulfill the purposes for which it was collected and as permitted by law.
  • Your Rights

    Depending on your location, you may have certain rights regarding your personal information, including:
      • Accessing the data we hold about you.
      • Requesting correction of inaccuracies.
      • Requesting deletion of your data.
      • Opting out of marketing communications.
  • Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with a new effective date.
  • Cookies and Tracking

    Our website may use cookies and similar technologies to enhance user experience. By using our website, you consent to our use of cookies. You can manage cookie preferences through your browser settings.
  • Contact Us

    If you have any questions about this Privacy Policy or our practices regarding personal data, please contact us at:
      4matex Information Technology
      Al Mahal Riyadh Building, Makkah Al Mukarramah Br. Road Riyadh, KSA
    • For all matters related to privacy and the collection, processing, use and storage of your personal data, please contact us at info@4matex.com.